Assign Log
The Assign Log displays the log records of automated assignments that have been performed.
Assign Log interpret
Log Time:Logging time.
Issue Created:Issue creation time.
Auto Assign:SUCCESS or FAIL to indicate whether the automated assignment was successful.
Is Whitelist Customer:true or false, indicates whether the client is in the whitelist.
From Which System:Indicates the customer source representation, which is currently fixed to Cloud.
Issue:Issue Key。
Severity:Issue Prioritization.
Customer:Customer account.
Customer Time Zone:Customer time zone ID.
Assignee:Automated calculation of assigned operators.
Assign From Group:The automation calculates which group the assigned operator is from.
Assigned Position:The automation calculates the position of the assigned operator in the group to which he or she belongs.
Special Group Assign:Yes or No. The automation calculates whether the assigned operator is a member of a special group.